With companies as Teleperformance, Transcom, Sitel and Konecta, the Customer Support Industry has a well developed and mature environment. The business has been established among Tier 1 and Tier 2 cities such as Santiago, Concepción and Valdivia; with vibrant youth population. Employment of skilled workers have concentrated in Customer Care, Technical Support and Help Desk facilities, these cities have a proven record of service level and capabilities.
At the moment, The Offshoring Programme is looking to expand capabilities in the Tier 2 and Tier 3 cities with specialized support and financial aids. Tell us about your specific requirements and we will work out a proposal for you.
Source: INE
Source: Ministry of Education